Welcome to the BEOU. Help Center

Here you will find answers about our online shop and your orders.

How can we help you?

Find answers by topic

How do I place an order?

I haven’t received an order confirmation.

Can I cancel my order?

I placed an order as a guest. Where can I find my information?

LOG IN & SIGN UP

Change details in my customer account

I can’t log in

I forgot my password

Benefits of registering in the BEOU. Golf online shop

Where can I view my outstanding invoices?

What payment methods are accepted?

When do I need to pay for my order?

Is it safe to shop in the BEOU. Golf online shop?

SHIPPING & DELIVERY

Shipment Tracking – Information About Your Delivery

Where can my package be delivered?

My package has still not arrived

My package arrived damaged

RETURNS & REFUNDS

How do I return items?

Why is there no delivery or return slip included with my order?

Is returns free of charge?

When will my return be refunded?

PRODUCTS & SERVICES

What is the best way to contact BEOU. customer service?

Why did the products disappear from my shopping cart?

Will sold-out items be available again at a later date?

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Redeeming vouchers

Why isn’t my voucher being accepted?

Can I redeem a voucher after placing my order?

What happens to my voucher if I’ve returned my order?

Didn't find what you were looking for?

Our customer service team is happy to help!

Send us an email with your question using the contact form. We’ll get back to you as soon as possible.