- Free delivery on orders over €100
- Free delivery on orders over €100
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Filiz Denise Ük – BEOU. Golf) via the website www.beougolf.com. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby expressly rejected.
(2) A consumer within the meaning of the following provisions is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.
An entrepreneur is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.
(1) The subject of the contract is the sale of goods.
(2) By placing the respective product on our website, we submit a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to purchase are placed in the “shopping cart.” You can access the “shopping cart” at any time via the corresponding button in the navigation bar and make changes there.
After clicking the “Checkout” or “Proceed to Order” button (or a similar designation) and entering your personal data as well as the payment and shipping details, the order data will be displayed to you as an order overview.
If you choose an instant payment system as your payment method (e.g. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be directed to the order overview page in our online shop or redirected to the website of the instant payment provider.
If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there. Finally, the order details will be displayed to you as an order overview on the website of the instant payment provider or after you are redirected back to our online shop.
Before submitting the order, you have the opportunity to review the information in the order overview again, change it (also using the “back” function of your internet browser), or cancel the order.
(1) Without prejudice to your statutory right of withdrawal, we grant you a voluntary right of return of 30 days from receipt of the goods. With this right of return, you can withdraw from the contract even after the 14-day withdrawal period has expired (see withdrawal policy above) by returning the goods to us within 30 days of receipt (the period begins on the day after the goods are received).
(2) In the case of returning BEOU. items, you can use the return label that can be printed directly from your customer account. If you have difficulty downloading the return label or do not have access to a printer, please contact our customer service.
(3) Please return items only in their complete original packaging. If the original packaging has been lost, you must obtain suitable replacement packaging if you wish to exercise your right of return.
(4) Timely dispatch is sufficient to meet the deadline. However, a prerequisite for exercising the voluntary right of return is that you have only tried on the goods as you would in a retail store, where possible, and that the goods are returned complete, in their original condition, undamaged and without defects, in the original sales packaging together with any instructions and, where applicable, with an intact seal.
If these conditions are not met, the return of the goods may be refused. Alternatively, as in the case of the statutory right of withdrawal, compensation for any loss in value may be claimed in the case of the voluntary 30-day return right if the loss in value is due to handling of the goods that was not necessary to examine their condition, properties, and functionality.
(5) The voluntary right of return does not apply to contracts for: the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; and/or the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the customer is decisive, or which are clearly tailored to the personal needs of the customer.
Furthermore, the 30-day right of return does not apply to products delivered with a seal if the seal has been removed or damaged after delivery.
Notwithstanding the above, your statutory rights, including your statutory warranty rights, remain unaffected.
(6) Until the expiry of the statutory withdrawal period, only the legal conditions listed there apply. The voluntary right of return does not limit your statutory warranty rights.
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither related to their commercial nor their independent professional activity.)
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day
– on which you, or a third party named by you who is not the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and they are delivered together.
– on the day on which you, or a third party named by you who is not the carrier, took possession of the last item, if you ordered several goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us (Filiz Denise Ük – BEOU. Golf, Richmodstraße 31, 50667 Cologne, Email: support@beougolf.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to examine their condition, properties, and functionality.
Exclusion or Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
– for the supply of goods that are not prefabricated and for whose production an individual choice or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer;
The right of withdrawal expires prematurely in the case of contracts:
– for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
(If you wish to withdraw from the contract, please complete this form and return it.) You may formulate the withdrawal yourself or use the model withdrawal form, although its use is not mandatory.
– To Filiz Denise Ük – BEOU. Golf, Richmodstraße 31, 50667 Cologne, Email: support@beougolf.com:
– I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
– Date
(*) Delete as appropriate.
(1) Payment via “Mollie”
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to check the goods upon delivery for completeness, obvious defects, and transport damage, and to notify us as well as the carrier of any complaints as soon as possible. Failure to do so will have no effect on your statutory warranty claims.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of it by us before submitting your contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
(1) German law shall apply. For consumers, this choice of law applies only insofar as the protection granted by mandatory provisions of the law of the country in which the consumer has their habitual residence is not withdrawn (principle of favorability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) shall expressly not apply.
Filiz Denise Ük – BEOU. Golf
Richmodstraße 31
50667 Cologne
Germany
Email: info@beougolf.com
We are not willing or obliged to participate in dispute resolution proceedings before consumer arbitration boards.
The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions “Conclusion of the Contract” in our General Terms and Conditions (Part I).
3.1. The contract language is German.
3.2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed using the browser’s print function or saved electronically. After the order has been received by us, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.
The essential characteristics of the goods and/or services can be found in the respective offer.
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and must be borne by you in addition, unless free shipping has been expressly offered.
5.3. Any costs incurred for the transfer of money (transfer fees or exchange rate fees charged by credit institutions) must be borne by you in cases where the delivery is made to an EU Member State but the payment was initiated outside the European Union.
5.4. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.
5.5. Unless otherwise stated for the individual payment methods, payment claims arising from the concluded contract are due immediately.
6.1. The terms of delivery, the delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.
6.2. If you are a consumer, the law provides that the risk of accidental loss or accidental deterioration of the sold goods during shipment passes to you only when the goods are handed over to you, regardless of whether the shipment is insured or uninsured.
This does not apply if you have independently commissioned a transport company not designated by the seller or another person appointed to carry out the shipment.
Liability for defects is governed by the provisions on “Warranty” in our General Terms and Conditions (Part I).
These Terms and Conditions and customer information were created by lawyers of Händlerbund who specialize in IT law and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal validity of these texts and assumes liability in the event of legal warnings.
Further information can be found at: https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service.
Last updated: 22 October 2024