{"id":7062,"date":"2025-12-12T11:50:27","date_gmt":"2025-12-12T11:50:27","guid":{"rendered":"https:\/\/beougolf.com\/faq\/returns-refunds\/"},"modified":"2026-07-24T11:23:45","modified_gmt":"2026-07-24T11:23:45","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/","title":{"rendered":"Returns &amp; Refunds"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7062\" class=\"elementor elementor-7062 elementor-1719\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba1e74 e-flex e-con-boxed e-con e-parent\" data-id=\"cba1e74\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63d2b7d elementor-widget elementor-widget-spacer\" data-id=\"63d2b7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-493d5bc elementor-widget elementor-widget-text-editor\" data-id=\"493d5bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How can we help you?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86e5975 elementor-widget elementor-widget-spacer\" data-id=\"86e5975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0891e36 e-flex e-con-boxed e-con e-parent\" data-id=\"0891e36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2993c55 elementor-widget elementor-widget-shortcode\" data-id=\"2993c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9896ab elementor-widget elementor-widget-heading\" data-id=\"f9896ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/ruecksendung-erstattung\">RETURNS &amp; REFUNDS<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd23722 e-flex e-con-boxed e-con e-parent\" data-id=\"fd23722\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7205313 elementor-widget elementor-widget-text-editor\" data-id=\"7205313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/artikel-zuruecksenden\/\"><strong>How do I return items?<\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/artikel-zuruecksenden\/\">This is how to return your order: 1. Register your return &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96ed6e8 e-flex e-con-boxed e-con e-parent\" data-id=\"96ed6e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59b92c5 elementor-widget elementor-widget-text-editor\" data-id=\"59b92c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7113\"><strong>I need a returns label.<\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7113\">Please note: Returns labels are not generated automatically by the shop &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8df4955 e-flex e-con-boxed e-con e-parent\" data-id=\"8df4955\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae9124f elementor-widget elementor-widget-text-editor\" data-id=\"ae9124f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7114\"><strong><span style=\"font-family: Montserrat;\">When will my return be refunded?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7114\">Please allow up to seven working days for your return to reach our warehouse &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-972f063 e-flex e-con-boxed e-con e-parent\" data-id=\"972f063\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edbe752 elementor-widget elementor-widget-text-editor\" data-id=\"edbe752\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7115\"><strong>Under what circumstances can I return items?<\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7115\">If you do not like the items ordered from the BEOU. Golf online shop, they do not fit or &#8230; <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5f2cce e-flex e-con-boxed e-con e-parent\" data-id=\"f5f2cce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-103089f elementor-widget elementor-widget-text-editor\" data-id=\"103089f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7116\"><strong>I have received a faulty item.<\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7116\">You have received an item that was not delivered in perfect condition &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3eaaee e-flex e-con-boxed e-con e-parent\" data-id=\"c3eaaee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df8dc3f elementor-widget elementor-widget-text-editor\" data-id=\"df8dc3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7117\"><strong>Why is there no delivery or return slip included with my order?<\/strong><\/a><\/p><p data-start=\"4100\" data-end=\"4252\"><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/bestellung-zurueckgeschickt\/\">To make your shopping experience more convenient and enjoyable, we do not &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-430ab51 e-flex e-con-boxed e-con e-parent\" data-id=\"430ab51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43b9693 elementor-widget elementor-widget-text-editor\" data-id=\"43b9693\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/bestellung-zurueckgeschickt\/\"><strong>Why was my order returned to BEOU.? <\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/bestellung-zurueckgeschickt\/\">If your order has been returned to us by our delivery partner &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be0fe1 e-flex e-con-boxed e-con e-parent\" data-id=\"2be0fe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fe1801 elementor-widget elementor-widget-text-editor\" data-id=\"4fe1801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7119\"><strong><span style=\"font-family: Montserrat;\">I have received the wrong item.<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/?page_id=7119\">If you have received a different item instead of the one you ordered &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-980e4e5 e-flex e-con-boxed e-con e-parent\" data-id=\"980e4e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7fcdea elementor-widget elementor-widget-text-editor\" data-id=\"c7fcdea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/artikel-umtauschen\/\"><strong><span style=\"font-family: Montserrat;\">Can I exchange an item?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/artikel-umtauschen\/\">Items cannot be exchanged &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da4196e e-flex e-con-boxed e-con e-parent\" data-id=\"da4196e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12e07e7 elementor-widget elementor-widget-text-editor\" data-id=\"12e07e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/rueckversand-kostenlos\/\"><strong><span style=\"font-family: Montserrat;\">Is returns free of charge?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/rueckversand-kostenlos\/\">Yes, return shipping is generally free of charge for you, provided that &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba9e64a e-flex e-con-boxed e-con e-parent\" data-id=\"ba9e64a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bf5ba4 elementor-widget elementor-widget-text-editor\" data-id=\"4bf5ba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/fair-returns-policy\/\"><strong>What is the Fair Returns Policy?<\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/fair-returns-policy\/\">We want to continue offering you a simple, transparent and free returns process in the future &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04dff3c e-flex e-con-boxed e-con e-parent\" data-id=\"04dff3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e91a3 elementor-widget elementor-widget-text-editor\" data-id=\"c8e91a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/mehrere-bestellungen-ruecksendung\/\"><strong><span style=\"font-family: Montserrat;\">Can I return items from multiple orders or partial deliveries in one parcel?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/mehrere-bestellungen-ruecksendung\/\">You are welcome to return items from multiple partial deliveries or orders in a single parcel &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b06784 e-flex e-con-boxed e-con e-parent\" data-id=\"4b06784\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e078565 elementor-widget elementor-widget-text-editor\" data-id=\"e078565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/events-pop-up-messen\/\"><strong><span style=\"font-family: Montserrat;\">Can I return items purchased at events, pop-ups or trade fairs to the online shop?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/events-pop-up-messen\/\">No. The statutory right of withdrawal applies exclusively to online orders &#8230; <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8b8b7c e-flex e-con-boxed e-con e-parent\" data-id=\"f8b8b7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c574192 elementor-widget elementor-widget-text-editor\" data-id=\"c574192\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/ruecksendung-ausgeschlossen\/\"><strong><span style=\"font-family: Montserrat;\">Are any items excluded from returns?<\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/beougolf.com\/faq\/ruecksendung-erstattung\/ruecksendung-ausgeschlossen\/\">No, there are no items excluded from returns &#8230;<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>How can we help you? RETURNS &amp; REFUNDS How do I return items? This is how to return your order: 1. Register your return &#8230; I need a returns label. Please note: Returns labels are not generated automatically by the shop &#8230; When will my return be refunded? Please allow up to seven working days [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6277,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-7062","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/7062","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/comments?post=7062"}],"version-history":[{"count":7,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/7062\/revisions"}],"predecessor-version":[{"id":7194,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/7062\/revisions\/7194"}],"up":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6277"}],"wp:attachment":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/media?parent=7062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}