{"id":6988,"date":"2025-12-14T16:10:56","date_gmt":"2025-12-14T16:10:56","guid":{"rendered":"https:\/\/beougolf.com\/faq\/log-in-sign-up\/why-have-i-received-a-security-code-by-email\/"},"modified":"2026-07-10T10:33:27","modified_gmt":"2026-07-10T10:33:27","slug":"why-have-i-received-a-security-code-by-email","status":"publish","type":"page","link":"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/why-have-i-received-a-security-code-by-email\/","title":{"rendered":"Why have I received a security code by email?"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6988\" class=\"elementor elementor-6988 elementor-1984\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41bc211 e-flex e-con-boxed e-con e-parent\" data-id=\"41bc211\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4d303a elementor-widget elementor-widget-spacer\" data-id=\"d4d303a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53e9cd8 elementor-widget elementor-widget-text-editor\" data-id=\"53e9cd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How can we help you?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e1010 elementor-widget elementor-widget-spacer\" data-id=\"07e1010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1efabaa e-flex e-con-boxed e-con e-parent\" data-id=\"1efabaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4493ea0 elementor-widget elementor-widget-shortcode\" data-id=\"4493ea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-778b905 elementor-widget elementor-widget-spacer\" data-id=\"778b905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e81437 elementor-widget elementor-widget-heading\" data-id=\"8e81437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why have I received a security code by email?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36a31b8 e-flex e-con-boxed e-con e-parent\" data-id=\"36a31b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de33df2 elementor-widget elementor-widget-text-editor\" data-id=\"de33df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Two-factor authentication provides an additional layer of protection for your customer account.<\/p><p>When you log in from a new device, you will receive a security code by email. Please enter this code within one hour.<\/p><p>Still unable to log in? Possible reasons include: <\/p><ol><li><strong>You have two different email addresses saved in your customer account.<\/strong><br\/>The security code is always sent to the email address used for notifications, so please check all your inboxes.<br><br><\/li><li><strong>The security code has expired.<\/strong><br\/>Codes are valid for one hour. You can request a new code at any time.<br\/>Please make sure you always use the most recent code. <\/li><\/ol><p> <\/p><p>If you are still unable to log in, please contact our customer service team via the <a href=\"https:\/\/beougolf.com\/en\/contact-form\/\">contact form<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d243cc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8d243cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e3a7a1f e-flex e-con-boxed e-con e-parent\" data-id=\"e3a7a1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63b3a82 elementor-widget elementor-widget-text-editor\" data-id=\"63b3a82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Similar questions<\/strong><\/p><ul><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/i-cant-log-in\/\">I can&#8217;t log in<\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/i-forgot-my-password\/\">I forgot my password<\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/benefits-of-registering-in-the-beou-golf-online-shop\/\">Benefits of registering in the BEOU. Golf online shop <\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/sign-up-for-the-beou-newsletter\/\">Sign up for the BEOU. newsletter <\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/unsubscribe-from-the-beou-newsletter\/\">Unsubscribe from the BEOU. newsletter <\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/delete-my-customer-account\/\">Delete my customer account<\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/log-in-sign-up\/change-details-in-my-customer-account\/\">Change details in my customer account<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>How can we help you? Why have I received a security code by email? Two-factor authentication provides an additional layer of protection for your customer account. When you log in from a new device, you will receive a security code by email. Please enter this code within one hour. Still unable to log in? Possible [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6939,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-6988","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/comments?post=6988"}],"version-history":[{"count":3,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6988\/revisions"}],"predecessor-version":[{"id":7005,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6988\/revisions\/7005"}],"up":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6939"}],"wp:attachment":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/media?parent=6988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}