{"id":6380,"date":"2025-12-13T14:41:29","date_gmt":"2025-12-13T14:41:29","guid":{"rendered":"https:\/\/beougolf.com\/faq\/order\/how-can-i-cancel-my-order\/"},"modified":"2026-07-24T10:52:06","modified_gmt":"2026-07-24T10:52:06","slug":"how-can-i-cancel-my-order","status":"publish","type":"page","link":"https:\/\/beougolf.com\/en\/faq\/order\/how-can-i-cancel-my-order\/","title":{"rendered":"How can I cancel my order?"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6380\" class=\"elementor elementor-6380 elementor-1841\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf1b869 e-flex e-con-boxed e-con e-parent\" data-id=\"bf1b869\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9253e0a elementor-widget elementor-widget-spacer\" data-id=\"9253e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8e051e elementor-widget elementor-widget-text-editor\" data-id=\"d8e051e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How can we help you?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f056ed7 elementor-widget elementor-widget-spacer\" data-id=\"f056ed7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-186b992 e-flex e-con-boxed e-con e-parent\" data-id=\"186b992\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e2e459 elementor-widget elementor-widget-shortcode\" data-id=\"2e2e459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3e83d elementor-widget elementor-widget-heading\" data-id=\"4f3e83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I cancel my order?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4818a9 e-flex e-con-boxed e-con e-parent\" data-id=\"a4818a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9a065 elementor-widget elementor-widget-text-editor\" data-id=\"2e9a065\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cancellation of an order is no longer possible after the purchase has been completed.<\/p><p>If you do not wish to keep the items you ordered, you may exercise your statutory right of <a href=\"https:\/\/beougolf.com\/en\/tcs\/\">withdrawal <\/a>within 14 days. In addition, we offer a voluntary 30-day return policy, starting from the day you or a person designated by you (other than the carrier) received the goods. <\/p><p> <\/p><p>You can find more information on how to return your order <a href=\"https:\/\/beougolf.com\/en\/faq\/returns-refunds\/artikel-zuruecksenden\/\">here<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dce-visibility-element-hidden dce-visibility-original-content elementor-element elementor-element-750f8c6 elementor-widget elementor-widget-text-editor\" data-id=\"750f8c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;enabled_visibility&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>After completing your order, you have a limited time to cancel it. If cancellation is still possible, you will find the \u201cCancel order\u201d option within your order details. <\/p><p><strong>Note:<\/strong> Please note that only the <span style=\"text-decoration: underline;\">entire <\/span>order can be cancelled, not individual items. Once a cancellation has been made, it cannot be reversed. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"dce-visibility-element-hidden dce-visibility-original-content elementor-element elementor-element-b9e52a2 e-flex e-con-boxed e-con e-parent\" data-id=\"b9e52a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;enabled_visibility&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ceffde e-con-full e-flex e-con e-child\" data-id=\"5ceffde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46fc070 elementor-widget elementor-widget-text-editor\" data-id=\"46fc070\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Cancel an order in your customer account<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf8a12b e-con-full e-flex e-con e-child\" data-id=\"bf8a12b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d81d70f elementor-widget elementor-widget-text-editor\" data-id=\"d81d70f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Cancel your order as a guest<\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e87f1a1 e-con-full e-flex e-con e-child\" data-id=\"e87f1a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44cbb43 elementor-widget elementor-widget-text-editor\" data-id=\"44cbb43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Go to the \u201cOrders\u201d section in your customer account.<\/li><li>Select the order you would like to cancel.<\/li><li>Cancel the entire order by selecting \u201cCancel order.\u201d <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae0debf e-con-full e-flex e-con e-child\" data-id=\"ae0debf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7920825 elementor-widget elementor-widget-text-editor\" data-id=\"7920825\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Open the order confirmation for the order you would like to cancel.<\/li><li>Click the link \u201chere in the order details\u201d in the information box.<\/li><li>Cancel the entire order by selecting \u201cCancel order.\u201d<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25f392a e-flex e-con-boxed e-con e-parent\" data-id=\"25f392a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"dce-visibility-element-hidden dce-visibility-original-content elementor-element elementor-element-61738f0 elementor-widget elementor-widget-text-editor\" data-id=\"61738f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;enabled_visibility&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>The order can be cancelled:<\/strong><\/h4><ol><li>Select the reason for the cancellation.<br><br><\/li><li>Confirm your decision by selecting \u201cRequest cancellation.\u201d<\/li><\/ol><p> <\/p><p>We will review your request and inform you by email within a few minutes. The purchase amount will then be refunded to the original payment method used. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dce-visibility-element-hidden dce-visibility-original-content elementor-element elementor-element-4eef75c elementor-widget elementor-widget-text-editor\" data-id=\"4eef75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;enabled_visibility&quot;:&quot;yes&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>The order can no longer be cancelled:<\/strong><\/h4><p>Once an order is being prepared for shipment, it can no longer be cancelled. In this case, the \u201cCancel order\u201d option will no longer be available. <\/p><p>Items you no longer want can be returned to us within 30 days in accordance with our return policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0c4957 elementor-widget elementor-widget-text-editor\" data-id=\"f0c4957\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Has your order been cancelled by mistake?<\/strong><\/h4><p>We\u2019re sorry about that. In rare cases, an item may become sold out due to a simultaneous purchase and therefore has to be <a href=\"https:\/\/beougolf.com\/en\/faq\/order\/why-was-my-order-cancelled\/\">cancelled<\/a>. If your desired item is currently out of stock, you can sign up to be automatically notified as soon as it becomes available again.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86d0081 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"86d0081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89d080b elementor-widget elementor-widget-text-editor\" data-id=\"89d080b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Similar questions<\/strong><\/p><ul class=\"section-articles__list\"><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/how-do-i-place-an-order\/\">How can I place an order?<\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/didnt-receive-an-order-confirmation\/\">I haven&#8217;t received an order confirmation.<\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/order-as-a-guest\/\">I placed my order as a guest.<\/a><\/li><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/where-can-i-find-my-online-invoice\/\">Where can I find my online invoice?<\/a><\/li><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/can-i-change-my-order-after-it-has-been-placed\/\"><span style=\"font-family: Montserrat;\">Can I change my order after it has been placed?<\/span><\/a><\/li><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/why-was-my-order-cancelled\/\"><span style=\"font-family: Montserrat;\">Why was my order cancelled?<\/span><\/a><\/li><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/can-multiple-orders-be-shipped-in-one-package\/\"><span style=\"font-family: Montserrat;\">Can multiple orders be shipped in one package?<\/span><\/a><\/li><li class=\"section-articles__item\"><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/can-i-also-place-an-order-by-phone-or-email\/\"><span style=\"font-family: Montserrat;\">Can I also place an order by phone or email?<\/span><\/a><\/li><li><a href=\"https:\/\/beougolf.com\/en\/faq\/order\/is-there-a-minimum-order-value\/\">Is there a minimum order value?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>How can we help you? Can I cancel my order? Cancellation of an order is no longer possible after the purchase has been completed. If you do not wish to keep the items you ordered, you may exercise your statutory right of withdrawal within 14 days. In addition, we offer a voluntary 30-day return policy, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6314,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-6380","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/comments?post=6380"}],"version-history":[{"count":3,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6380\/revisions"}],"predecessor-version":[{"id":7185,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6380\/revisions\/7185"}],"up":[{"embeddable":true,"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/pages\/6314"}],"wp:attachment":[{"href":"https:\/\/beougolf.com\/en\/wp-json\/wp\/v2\/media?parent=6380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}